Privacy policy
Last updated: 14 November 2026. This policy explains how Deloy Consulting Ltd ("Deloy", "we", "us") collects, uses and protects personal data when you use our website and student portal. We handle personal data in line with the Nigeria Data Protection Act 2023.
Who we are
Deloy Consulting Ltd, 19 Awolowo Avenue, Old Bodija, Ibadan, Oyo State, Nigeria. Email: info@deloyconsulting.com. Telephone: +234 708 616 5001.
What we collect
- Contact details you give us: name, email, phone number, country of interest, messages.
- Account and profile data: date of birth, nationality, address, passport number, language, marital status, visa history and education history.
- Documents you upload, such as your passport, transcripts, certificates, English test results, CV and statements.
- Application and payment records: which programmes you apply to, their status, and payment references. Card details are handled by our payment provider (Paystack); we do not see or store them.
- Technical data: IP address, browser type and pages visited, to keep the site secure and working.
- Success stories you choose to share, including your name and photo, only with your consent.
Why we use it
- To advise you and to prepare, submit and track your applications and visa support.
- To communicate with you by email, phone, SMS or WhatsApp about your enquiry or application.
- To take payments and keep financial records.
- To keep our platform secure and to meet legal obligations.
- To publish your story or photo, only where you have agreed.
Who we share it with
We share only what is needed: the universities and colleges you apply to (which may be outside Nigeria), partner agents who manage your case if you applied through one, our payment provider, and email or SMS service providers. We do not sell personal data.
How we protect it
Student documents are stored privately and are available only to you, your assigned counsellors and, where applicable, your agent. Staff access is limited by role and downloads are logged. Agent bank details are encrypted. Passwords are stored in hashed form.
How long we keep it
We keep your data for as long as needed to provide our services and to meet legal and accounting requirements, then delete or anonymise it.
Your rights
You may ask us to give you a copy of your data, correct it, delete it, restrict or object to its use, or withdraw consent at any time. Email info@deloyconsulting.com and we will respond promptly. You may also complain to the Nigeria Data Protection Commission.
Children
If you are under 18, please apply with the knowledge and consent of a parent or guardian.
Cookies
We use essential cookies to keep you signed in and protect forms. If analytics is enabled, it is used only to understand how the site is used.
Changes
We may update this policy and will show the date of the latest version at the top of this page.