Terms and conditions
Last updated: 14 November 2026. These terms apply when you use the Deloy Consulting Ltd website and student portal. By creating an account or submitting an enquiry you agree to them.
Our services
We provide education counselling, application support, visa guidance and travel services (such as ticketing, hotel reservation and airport transfer). We act as your adviser and agent. We are not a university, college or immigration authority.
No guarantees
Admission, scholarships and visas are decided by universities and government authorities, not by us. We cannot guarantee any outcome. Rules, fees and deadlines change and we will do our best to keep you informed.
Your responsibilities
- Give us accurate, complete and truthful information and genuine documents. False or misleading statements can lead to refusal, removal or bans, and we may stop working with you.
- Tell us promptly if your details change (address, marital status, employment, visa history and so on).
- Provide requested documents on time, in English or with a certified translation.
- Keep your password confidential and tell us if you think your account has been misused.
Fees and payments
Application fees and service fees are shown before you pay or are set out in a written quotation. Online payments are processed by Paystack, normally in naira at the exchange rate shown at checkout. Refund terms for each service are stated in the quotation or service agreement you receive; third-party fees paid to universities or governments may not be refundable by us.
Partner agents
Partner agents must provide accurate information about their students, act honestly and keep student data confidential. We may suspend an agent account for breach of these terms. Commissions are paid as agreed and only for applications that reach the stage stated in the agent agreement.
Using the website
Do not misuse the platform, attempt to access other users' data, upload harmful files, or use automated tools to submit forms or scrape content.
Stories and photos
If you share a success story or photo, you confirm it is yours to share and agree that we may publish it. You can ask us to remove it at any time.
Liability
To the extent allowed by law, we are not liable for decisions made by universities or authorities, for delays outside our control, or for indirect losses. Nothing in these terms limits liability that cannot be limited by law.
Privacy
How we use personal data is explained in our privacy policy.
Changes and law
We may update these terms and will show the date of the latest version above. These terms are governed by the laws of the Federal Republic of Nigeria.
Contact
Deloy Consulting Ltd, 19 Awolowo Avenue, Old Bodija, Ibadan, Oyo State, Nigeria. info@deloyconsulting.com, +234 708 616 5001.